Overview

Fireflies.ai records, transcribes, and analyzes meetings with AI-powered summaries, action items, and searchable transcripts. Its CRM integrations push meeting notes directly to Salesforce or HubSpot, making it popular with sales teams.

Pricing Plans

Free (800 min storage/seat, limited AI summaries)

Pro $10/seat/mo (annual) / $18/mo (monthly) — unlimited transcription

Business $19/seat/mo (annual) — video recording, CRM integrations

Enterprise $39/seat/mo — HIPAA, API, dedicated support

Features

✓ API Access

✓ Team Collaboration

✗ Templates

✗ Browser Extension

✓ Mobile App

Integrations: Salesforce, HubSpot, Zoom, Teams, Google Meet, Slack, Notion, API

Pros & Cons

Pros

Best CRM integration — notes go directly to Salesforce/HubSpot
Searchable transcript archive across all past meetings
Conversation intelligence analytics

Cons

Free tier lacks AI summaries — key feature locked behind paywall
AI credits for advanced features add to cost
Lower accuracy than Otter.ai for transcription

Best For

Sales teams and customer success managers wanting meeting summaries pushed directly to their CRM

Compare Fireflies.ai

Otter.ai vs Fireflies.ai